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Jim Murphy, Chief Learning Officer, is the principal of Management 2002.  We have a network of consultants and support staff that we can draw on. Of course such extra resources are at no cost to you unless you want to bring in additional help.

We prefer the trendy CLO title to CEO or similar designations, as it reflects our commitment to continual learning. If your organization does not already have a CLO, we recommend that you designate one as soon as possible!

With over twenty years management experience, Jim Murphy has worked predominantly in the municipal government sector. He has been a consultant with the Boston Management Consortium and served as a member of its Change and Learning Committee. He is also a member of the Organizational Development Learning Group, as well its Steering Committee, Dialogue Group, OD Consultants Alliance, and Process Consultation/Facilitation subgroup.

Murphy's current interest is in helping organizations meet the demands of twenty-first century management.  He seeks to help management find new and better ways to deal with the current standards of fast paced change, the expanding volume of new ideas and techniques (so as to separate the lasting and productive from the faddish and trendy); to help organizations and employees work better together to meet mutual outcomes; to improve the internal consulting and facilitation ability of organizations; to enable better organizational communication via dialogue and related techniques; and to design, implement, and improve programs for improving morale and motivation, for promoting organizational learning, and for broadening the scope of and increasing the effectiveness of management practices

Before forming his own consulting practice, Murphy served for fourteen years as Director of Human Resources for the City of Boston Assessing Department. His prior work experience includes finance and audit response, and he was an instructor at the Franklin Institute of Boston. He has a B. A. in Economics from the Massachusetts Institute of Technology.

  • Worked as senior consultant with the Boston Management Consortium, providing consulting services to various City of Boston departments.  

  • Designed, implemented, and managed a change management program "Making Work More Rewarding," developing and coordinating a management process team of internal and external facilitators.

  • Served as member of production team for professional group presentation on Process Consultation, overseeing breakout group on dialogue.

  • Founded and co-facilitated the City of Boston Dialogue Group, developing training materials for dialogue practice.

  • Instituted and chaired an ongoing departmental seminar on "Managing Employees," using a case study method for unit manages to share and solve performance problems.

  • Devised, codified, and provided training on a departmental personnel selection system, producing guides for managers and documented procedures.

  • Chaired departmental software training committee, instituting partnership system for employee learning.

  • Developed bilateral personnel appraisal system, conducting training and devising training materials.

  • Facilitated and moderated professional organizational "jobs group," coordinating eGroup for sharing job information and providing career development assistance.

  • Founded network of organizational development consultants, preparing materials on organizational development philosophy and practice.

To learn more about why you want to work with us, see Why Hire Us.

To see some more about what we have done, also check out the Free Samples section.

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